Crumbl Cookies Birthday Rewards

A saved birthday alone is not enough. Three things need to line up.

• You are in Crumbl Rewards (free in the app or on crumblcookies.com).
• Your birth date is saved in your profile ahead of time. Same-day entry is too late.
• You are Silver or higher. Per crumblcookies.com/rewards, Silver unlocks at 500 Crumbs earned this year and includes the Free Single birthday voucher. Bronze does not.

New or infrequent customers may need a few paid orders before their birthday to hit 500 Crumbs. Check your tier in the app; Crumbl can update thresholds.

1. Download the Crumbl app and join Rewards, or sign in.
2. Add or confirm your birthday in your profile well before the day.
3. Earn Crumbs from paid orders until you reach Silver.
4. Around your birthday, open Vouchers and look for a birthday cookie offer. It does not appear on the general Rewards tab.
5. Redeem in-app at checkout, or show the QR code at a U.S. bakery.

• One birthday perk, separate from Crumbs you redeem for free desserts.
• Usually one cookie from that week’s lineup. It cannot stack with other offers.
• Valid for several weeks after it issues, often about 30 to 40 days. Crumbl sets the exact window and eligible flavors.
• It only appears in the official Crumbl app. This site cannot issue or redeem it.

The birthday reward lives only in the official Crumbl app. Install it from the App Store or Google Play. This site and third-party menu apps cannot open your Rewards account.

Search “Crumbl” and install the app from Crumbl, LLC. Lookalike apps cannot access your Rewards account.

Turn on push notifications. Crumbl often sends the birthday voucher as a push, not as a banner you have to hunt for.

There is no fixed hour. Most members see the voucher within a few days of the birthday saved in their profile. That can be before the day, on the day, or shortly after.

Timing is set by Crumbl for your account. You cannot trigger it manually.

Check the app around your birthday. If several days have passed with nothing in Vouchers, use the troubleshooting steps below.

You do not have to redeem it on your exact birthday.

Once the voucher unlocks, you usually have several weeks to use it. That can be the day itself, the next weekend, or later in the month.

The birthday in your profile controls when it appears. After that, you choose when to redeem within the window.

Only if the voucher is already in your Vouchers section. There is no walk-in claim without it.

Staff cannot issue a free cookie at the register just because it is your birthday.

If nothing shows today, confirm your birthday and Silver status. Do not keep refreshing only the Rewards tab. Give it a day or two, then check Vouchers again.

Look in Vouchers (often under More or your account menu). It will not show on the main Rewards or Crumbs balance screen.

If Vouchers is empty, try this order:

• Confirm your birthday in profile settings.
• Confirm you are Silver or higher.
• Update the app, then log out and back in.

Still nothing near your birthday? Contact Crumbl support through the app.

Your birthday voucher usually covers one cookie from the current lineup.